Tabs3 Support Plans

Customer support is an important part of customer satisfaction. You can be sure that you will find high quality, reliable support for Tabs3 and PracticeMaster if you ever need it.

During working hours, you can always get immediate assistance from our qualified support staff who have been specially trained to answer your questions. In fact, Tabs3 customers have a 98% satisfaction level of support based on a recent customer survey.

Here are the support plans available to Tabs3 and PracticeMaster customers:



Free 60 Days of Telephone Support
line
All Tabs3 and PracticeMaster products come with 60 days of free telephone support to make sure that you get your product up and running smoothly.


Annual Maintenance Plans
line
Tabs3 and PracticeMaster annual maintenance plans help you to get the most out of your software, and give you peace of mind that any problem will be quickly taken care of. Subscribe to an annual maintenance plan and receive:
 
  • New versions and updates of Tabs3 and PracticeMaster products when they are released.
  • Unlimited technical support.*
  • Access to our online newsletter archive.
  • Ability to upgrade to higher levels of Tabs3 and PracticeMaster products for just the difference in the retail price.


Telephone Support
line
After 60 days, if you do not purchase a maintenance plan, you can receive technical support at the rate of $25 per fifteen minutes.


Other Support Options
line
Tabs3 and PracticeMaster products include help screens, product manuals and multi-media tutorials to help you answer your questions. You also have access to an online Knowledge Base where you can look for the most up-to-date answers to your product questions 24 hours a day.


line
 

* Unlimited support does not apply to repeated hardware or network problems that are not caused by Tabs3 or PracticeMaster software.