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Connect to a Tech - PSI Assist

Purchase Discounted W2/1099 Forms Online

PSI Monitor Network Monitoring Services

Pro Systems Web-Based Automatic Backup System

Client Write Up System for Windows

Fixed Asset System for Windows

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Employment | Support | Demos/Training


Software Support

Pro Systems is very serious about providing the best quality support for our customers. The majority of our support is performed through our toll-free support line. Support is available from Pro Systems with or without a software support contract. For customers without a support contract, support calls are billed in 15 minute increments.
 

Software Updates

Occasionally we will place downloadable updates to our software in this section of our web site. Before applying an update to your software, be sure that you are running the correct version that the particular update was designed for. In addition, be sure to download the corresponding update instructions and read the instructions before applying the update.

Update 4.1.102 - Released 01/16/2012

Annual Update and Minor Update:

  • See the update readme file for a full list of changes

NOTE: This file is password protected. If you have a valid support contract with Pro Systems, you may obtain the password by sending an email to ssupport@prosystems.com.

This update should only be applied to PSI Fixed Asset System with valid license. Please read the update instructions before applying the update. Any update applied to an unlicensed system will operate only as a demo.

To download and apply this update, please follow the steps below:

  • Download the Installation Instructions (FAU41102.PDF) - 01/16/2012- Click here to download - To download this file, you must have the Adobe PDF reader installed in your browser. If you have a problem downloading the file, download the PDF reader here and then try the file download again. If you still have problems, please send an email to ssupport@prosystems.com and request that the installation instructions be emailed or faxed to you. Be sure to give us your fax number or email address.
  • Download the Update (FAU41102.EXE) - 01/16/2012- Click here to download - Refer to the Installation Instructions Section - Installing the Update From Our Web Site for more information. NOTE: This file is password protected. If you have a valid support contract with Pro Systems, you may obtain the password by sending an email to ssupport@prosystems.com.
  • Continue to check back here for additional information and updates.
  • Be sure to report any problems or errors.

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Update 4.1.98 - Released 04/12/2011

This is an update to the year end release 4.1.95 only.

  • For assets that qualify for 100% special depreciation you can now select 50% by selecting asset type 3.
  • The Merge companies tools has been changed to handle duplicate assets.
  • For reports with 'selected assets' the  selection criteria will print at the end of the report.

NOTE: This file is password protected. If you have a valid support contract with Pro Systems, you may obtain the password by sending an email to ssupport@prosystems.com.

This update should only be applied to PSI Fixed Asset System with valid license. Please read the update instructions before applying the update. Any update applied to an unlicensed system will operate only as a demo.

To download and apply this update, please follow the steps below:

  • Download the Installation Instructions (FAU4198.PDF) - 04/12/2011- Click here to download - To download this file, you must have the Adobe PDF reader installed in your browser. If you have a problem downloading the file, download the PDF reader here and then try the file download again. If you still have problems, please send an email to ssupport@prosystems.com and request that the installation instructions be emailed or faxed to you. Be sure to give us your fax number or email address.
  • Download the Update (FAU4198.EXE) - 04/12/2011- Click here to download - Refer to the Installation Instructions Section - Installing the Update From Our Web Site for more information. NOTE: This file is password protected. If you have a valid support contract with Pro Systems, you may obtain the password by sending an email to ssupport@prosystems.com.
  • Continue to check back here for additional information and updates.
  • Be sure to report any problems or errors.

Update 4.1.96 - Released 01/25/2011

Year-end Update and minor Update:

  • See the update readme file for a full list of changes

NOTE: This file is password protected. If you have a valid support contract with Pro Systems, you may obtain the password by sending an email to ssupport@prosystems.com.

This update should only be applied to PSI Fixed Asset System with valid license. Please read the update instructions before applying the update. Any update applied to an unlicensed system will operate only as a demo.

To download and apply this update, please follow the steps below:

  • Download the Installation Instructions (FA4196.PDF) - 01/25/2011- Click here to download - To download this file, you must have the Adobe PDF reader installed in your browser. If you have a problem downloading the file, download the PDF reader here and then try the file download again. If you still have problems, please send an email to ssupport@prosystems.com and request that the installation instructions be emailed or faxed to you. Be sure to give us your fax number or email address.
  • Download the Update (FA4196.EXE) - 01/25/2011- Click here to download - Refer to the Installation Instructions Section - Installing the Update From Our Web Site for more information. NOTE: This file is password protected. If you have a valid support contract with Pro Systems, you may obtain the password by sending an email to ssupport@prosystems.com.
  • Continue to check back here for additional information and updates.
  • Be sure to report any problems or errors.

Update 4.1.85 - Released 01/22/2010

Year-end Update and minor Update:

  • See the update readme file for a full list of changes

NOTE: This file is password protected. If you have a valid support contract with Pro Systems, you may obtain the password by sending an email to ssupport@prosystems.com.

This update should only be applied to Pro Systems Fixed Asset System for Windows version 3.10 or later. Please read the update instructions before applying the update.

To download and apply this update, please follow the steps below:

  • Download the Installation Instructions (FAU4185.PDF) - 01/22/2010- Click here to download - To download this file, you must have the Adobe PDF reader installed in your browser. If you have a problem downloading the file, download the PDF reader here and then try the file download again. If you still have problems, please send an email to ssupport@prosystems.com and request that the installation instructions be emailed or faxed to you. Be sure to give us your fax number or email address.
  • Download the Update (FAU4185.EXE) - 01/22/2010- Click here to download - Refer to the Installation Instructions Section - Installing the Update From Our Web Site for more information. NOTE: This file is password protected. If you have a valid support contract with Pro Systems, you may obtain the password by sending an email to ssupport@prosystems.com.
  • Continue to check back here for additional information and updates.
  • Be sure to report any problems or errors.

 



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Pro Systems Inc.
Charlotte, North Carolina